Frequently Asked Questions
Everything you need to know about your Good Grief experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for refund incur a small shipping fee.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments ethically produced?
Yes, Good Grief is committed to ethical manufacturing. We partner exclusively with factories that ensure fair wages, safe working conditions, and sustainable production practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Good Grief apparel?
To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the inner garment label.